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Scotia DBG Investments Limited and its subsidiaries (hereafter individually or collectively referred to as “Scotia DBG”) are dedicated to protecting your privacy and securing your personal information while you are accessing our website. Scotia DBG employs internal access features, and monitors all internal systems to ensure security.
Precautions to adopt when using the Site:
To assist us with ensuring your privacy and security while on our website please do not send confidential information (e.g. regarding your accounts) by means of electronic mail. In addition please disable the “file sharing” option under the Control Panel Network Property Box if you're using Windows.
Internet viruses are developed daily; firewalls and anti-virus software have been installed to protect the data being transmitted on our website from new and existing viruses. The firewall protection placed on our website is actively monitored as well as updated and enhanced on a regular basis.
Although we have a high level of protection installed, we recommend that you install and frequently update anti- virus and firewall protection on your computer. Installing security updates or checking for new security updates on a regular basis is also strongly advised.
In addition to security updates and anti-virus and firewall protections, you should only open file or attachments sent from a reliable source and only download software stemming from a reliable source.
IMPORTANT NOTE: BEWARE OF E-MAIL FRAUD
No employee of Scotia DBG, or any company affiliated with Scotia DBG will ever contact you by e-mail or telephone requesting your e-mail address or password and/or any information regarding your account held at Scotia DBG.
Fraudulent e-mails may also invite you to click on a link leading you to a website which only looks like our website and where you will be asked to give information about you or your accounts.
If you receive such a phone call or e-mail requesting the above information, do not give this information and please contact us immediately.
Contacting us
We encourage you to contact us if you require any clarification on our Privacy and Security Information.
Again we urge you to contact us if you suspect any instance of e-mail fraud linked to our website or suspect any fraudulent activity.
Please call our Customer Care Center during business hours in Jamaica at (876) 960 6699 or toll free at 1888 CALL DBG within Jamaica or 1888 241 2288 from the United States of America or 0800 917 9489 from England.